You can remove your data from Blackwell at any time. Here is how, depending on what you connected.
In the Blackwell console, open your store’s Ads page and disconnect the account, or revoke Blackwell’s access directly in the platform’s own settings (Meta Business integrations, your Google account’s third-party access page, or TikTok for Business app permissions). Either way, our access ends immediately.
Email hello@tryblackwell.com from the address on your account and tell us what to delete: a connected ad account’s data, your waitlist entry, or your entire Blackwell account. We’ll confirm and complete the deletion within 30 days. Deletion covers stored access tokens, imported advertising data, and personal information; we may retain records we are legally required to keep (for example, tax records of processed orders).
If you bought from a store hosted on Blackwell and want your information removed, contact the store, or email us at the address above with the store name and the email you used at checkout.
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